Changelog
Follow new updates and improvements to SimpleBase.
v2.10.0
🎉 New Features
Implement crawling webpages to train AI Chatbot
Implement Announcements for Chatbox
🙌 Improvements
Remove the 'View conversation on Help Desk' link from the unread conversation email sent to users
Properly format long texts in chat messages both in widget and dashboard Inbox
v2.9.0
🎉 New Features
Allow translating chatbox widget Link
Allow re-crawling a previously crawled webpage in the AI Chatbot Data Sources page
Allow placing the chatbox widget on the left side Link
🙌 Improvements
In the Help Desk ticket view, we will use a custom set email attribute as the name of the visitor in case they don't submit their name and email information
Make chatbox widget height responsive
Handle OpenAI Invalid API Key error on the UI to show a better error message
Earlier updates
- v2.8.0🎉 New Features Allow submitting conversation ratings in the chatbox widget Allow customizing AI Chatbot prompt 🙌 Improvements Add copy article and category link to Knowledge Base articles and categories list Handle uploading non-image file types better in the chatbox widget and dashboardNewImproved
- v2.7.0🎉 New Features Introduce "Request Access" feature for Private Knowledge Bases. You can now allow visitors to request access to your Private Knowledge Bases using their email addresses Add Logout link to Private Knowledge Base pages 🙌 Improvements Make ticket custom attribute inputs navigatable using the Tab key Use custom "name" attribute as the use the full name in ticket viewNewImproved
- v2.3.0🎉 New Features Allow customization of the sender's name and email footer in outbound emails. Allow pasting and submitting multiple images at once. 🙌 Improvements Instead of immediately sending a pasted image, a preview of the pasted image will now be shown. The image can be sent using the Enter key. Update the chatbox script to ensure functionality regardless of the script tag's placement, whether in the body or head of the HTML. Handle the OpenAI Key "payment required" error by displaying a user-friendly message in the UI. Update the chatbox script to create new tickets in the Inbox when the "New Message" button is clicked. With this change, tickets will be created when the user starts typing. 🐛 Bug Fixes Fix issues with chatbox script loading. Fix the creation of nested collections, which previously broke the Articles page and caused it not to load. Fix the fetching of knowledge base data for private projects. Fix the stale overlay issue in the image preview slider. Fix using custom domain links in the Knowledge Base widget in Chatbox Fix an creating tickets through incoming emailsNewImprovedFixed
- v2.2.0🎉 New Features Add visitor local time to the Help Desk sidebar user information panel 🙌 Improvements Show the online indicator in the Help Desk sidebar as a badge to improve the UX Update ticket created date/time in the Help Desk tickets list 🐛 Bug Fixes Fix inbound emails not delivered to Inbox when setting up an Email Forwarding Fix some inbound emails not delivered to Inbox due to HTML formatted content. Fixed parsing HTML in the email content, and now, Inbox ticket content will include the text of the HTML content.NewImprovedFixed
- v2.0.7🙌 Improvements User workspace logo and name in unread conversation emails 🐛 Bug Fixes Fix the styling issue of chat messages in unread conversation email 🔄 Changes Remove SimpleBase branding from unread conversation emailImprovedFixed
- v2.0.6🙌 Improvements Group chat messages by date to have the day labels like Today, Yesterday Show the date and time under the grouped messages Show date and time tooltip when hovered an individual message 🐛 Bug Fixes Fix parsing messages coming to the inbound email addressImprovedFixed
- v2.0.2🙌 Improvements Show a three-dot menu for user messages to reply to and delete user messages from the dashboard Removed "uploaded an image" text from uploaded images 🐛 Bug Fixes Fix duplicating quoted messages in the dashboard and chatbox Fix the spacing issue with the typing indicator Fix the color issue for chat messages sent via emailImprovedFixed