v2.0.0 — SimpleBase becomes a complete customer platform

Happy to launch the new major version of our SimpleBase.
Introducing Help Desk
A complete Help Desk with an amazing Inbox experience and powerful email capabilities. Resolve customer tickets, collaborate with colleagues, and analyze crucial business metrics. Learn more
Introducing AI Chatbot
Create your AI Chatbot instantly. No coding skills required. Train your bot from multiple data sources to significantly reduce support volume. Learn more
Introducing Multiple Workspaces
Create as many workspaces as you need and manage them under one account. Each workspace will have its own Help Desk, AI Chatbot, and Knowledge Base. You can open each workspace in a new tab to provide simultaneous support. Learn more
Introducing Chatbox for Live and AI-assisted support
SimpleBase provides a fully customizable, one-line code integration chatbox that supports both human and AI support. Additionally, it shows knowledge base articles within the chatbox, enhancing the self-service support experience. Learn more
With this new version, we introduced a dark theme for dashboard, a brand new landing page and rewrite every article in our Knowledge Base.