March 5th, 2024

New

Improved

Fixed

v2.2.0

πŸŽ‰ New Features

  • Add visitor local time to the Help Desk sidebar user information panel

πŸ™Œ Improvements

  • Show the online indicator in the Help Desk sidebar as a badge to improve the UX

  • Update ticket created date/time in the Help Desk tickets list

πŸ› Bug Fixes

  • Fix inbound emails not delivered to Inbox when setting up an Email Forwarding

  • Fix some inbound emails not delivered to Inbox due to HTML formatted content. Fixed parsing HTML in the email content, and now, Inbox ticket content will include the text of the HTML content.