March 5th, 2024
New
Improved
Fixed
π New Features
Add visitor local time to the Help Desk sidebar user information panel
π Improvements
Show the online indicator in the Help Desk sidebar as a badge to improve the UX
Update ticket created date/time in the Help Desk tickets list
π Bug Fixes
Fix inbound emails not delivered to Inbox when setting up an Email Forwarding
Fix some inbound emails not delivered to Inbox due to HTML formatted content. Fixed parsing HTML in the email content, and now, Inbox ticket content will include the text of the HTML content.