When a customer writes in to us, it arrives in our Simplebase inbox, but we do not receive an email or any notification to know there is a message waiting.
that's so essential, don't know why this thing is not there customer doesn't get a notification sound or any mark over chat widget, there's no way user to know they get a reply from support
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Comments1
Blue Raccoon
Jun 20, 2024
that's so essential, don't know why this thing is not there
customer doesn't get a notification sound or any mark over chat widget, there's no way user to know they get a reply from support