WhatsApp integration for the chat/tickets solution

We all manage conversations between emails, chats, WhatsApp… So would be amazing having an integration to be able to use WhatsApp inside Simplebase. I’m not asking about the AI Chat bot, I’m talking about human agents. And being able to connect a conversation with a client profile, mixing the tickets that person has, with the WhatsApp thread, and other details like extra data on the profile. This could be simple, making Simplebase work as a “device” (like Many contacts does), or with an official integration.

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Upvoters
Status

In Review

Board

💡 Feature Request

Date

2 months ago

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